XL Service Body Warranty
- In addition to any statutory warranties implied under the laws of the Australia, your XL Service Body is protected within Australia by the following warranty hereby given by XL Service Bodies Pty Ltd ('XL') toyou the Purchaser.
- XL does not have any liability or responsibility for a warranty claim where the claim is caused by conditions beyond XL’s control including loss, misuse, neglect, accidents, overloading and / or Acts of God.
- The warranty contained herein is for the sole benefit of the “Initial” Purchaser and is non-transferable to other parties.
- XL warrants on the terms contained herein your XL Service Body from any manufacturing defect or faults for 12 (twelve) months from installation date or 50,000 (fifty thousand) kilometres, which ever occurs first.
- XL’s liability under this warranty is limited, at its discretion only to:
- Replacement of the goods or supply of equivalent goods;
- Repair of such goods; or cost of replacing the goods or acquiring equivalent goods; or
- Payment of the cost of having the goods repaired.
- XL shall not be liable for any labour costs for installation, removal or reinstallation of any defective product to or from the vehicle, or for any rental reimbursement.
- The Purchaser shall prepay all freight charges for returning the product to XL, or any other location designated by XL, and for receiving any replacement.
- Any replacement shall be F.O.B. XL’s plant.
- This warranty does not cover defects or faults caused by:
- Damage resulting from fair wear and tear;
- Accident, misuse (such as overloading), abuse or neglect;
- Failure to undertake regular preventative maintenance according to the recommendations outlined in the vehicle handbook or the ‘Maintaining Your XL Body” sticker attached to the passenger side front inside panel;
- Alterations or modifications to the XL Service Body without XL’s’ prior consent;
- Door and/or hinge removal; Alterations to the door handle, lock cylinder and associated mechanisms except as required for regular maintenance;
- Drilling into the powder coated steel structure;
- Any work carried out on the cross-members, mounting brackets or under carriage of the XL Service Body;
- Any work impacting on the super structure of the XL Service Body;
- Removal of the XL Service Body from the vehicle chassis and/or fitment of the XL Service Body onto another chassis performed by persons not approved or authorised by XL;
- Damage caused by carrying corrosive materials;
- Accessories or services not furnished by XL, such as optional parts, components, installation, finish painting, lettering, wiring or modifications;
- Components, which by their nature may reasonably require periodic replacement due to normal wear, degradation or consumption.
- This warranty is subject to and conditional upon:
- The XL Service Body being properly used and operated at all times in accordance with vehicle manufacturer’s recommendations for correct loading as per the vehicle’s specified GVM and standard, safe loading practices;
- The safe, responsible and appropriate operation and driving of the vehicle to which the XL Service Body is fitted in accordance with the vehicle owner’s handbook;
- All transport expenses if any, relating to the claim being paid by the Purchaser;
- All taxes applicable to any claim being paid by the Purchaser;
- The cost of all parts and transportation in excess of those which are usual and customary (e.g. express freight) being paid by the Purchaser;
- The Purchaser providing timely notice of any defect or fault covered by this warranty and promptly making the XL Service Body available for repair after giving such notice.
- A warranty will only be considered for acceptance where a written description and photographs of the claim have been presented at the Purchaser’s expense directly to XL. The written description and photographs will be accepted in digital format via email (warranty@xl.com.au) or print format via mail (XL Service Bodies Pty Ltd, PO Box 29, Richlands Qld 4077). Approved warranty claims may be carried out at the Purchaser’s authorised accident/repair network in accordance or other repairers as directed by XL.
- Upon acceptance of a warranty claim, XL will only be liable under this warranty for any claim for direct, indirect, special or consequential loss or damage in the following circumstances:
- The loss or damage alleged arises solely as a result of XL’s' performance or non-performance under the warranty herein;
- The loss or damage alleged is limited solely to claims for economic loss;
- The loss or damage alleged is supported by documentation acceptable to XL which evidences an economic cost incurred to a third party by XL due to XL’s' performance or non-performance under the warranty herein;
- Any liability of XL for any occurred loss or alleged damage to due XL’s performance or non-performance under the warranty herein is limited to a maximum of $100.00 per claim.
- Save as aforesaid, XL shall not be liable for, and the Purchaser hereby releases, discharges and forever hold harmless XL with respect to any and all courses of actions, claims (including, but not limited to claims for legal costs and consequential or economic loss), demands, actions, suits or proceedings of whatsoever nature whether by virtue of the operation of the law of contracts, law of tort, including but not limited to the law of negligence, statute or otherwise and accordingly the Purchaser hereby waives any and all rights it may have against XL arising out of the aforesaid.
- XL and the Purchaser hereby agree that Clause 10 may be pleaded by XL as a bar to any action commenced or taken at any time by the Purchaser against XL with respect to or in any way connected with an XL Service Body.
- No person is authorized to modify or add to the foregoing Warranty.
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